Background

About Directive (EU) 2024/825

The “Empowering Consumers for the Green Transition” directive amends the Unfair Commercial Practices Directive (2005/29/EC) and the Consumer Rights Directive (2011/83/EU) to strengthen consumer trust in sustainable choices.

Objective
Empower consumers

Through clearer information and protection from greenwashing.

Scope
B2C communication

Marketing, websites, packaging and pre-contractual information.

Authority
National regulators

Enforced through Member-State competent authorities.

Timeline

  1. 2024
    Directive adopted

    Directive (EU) 2024/825 published in the OJEU.

  2. 2026
    Transposition deadline

    EU Member States transpose the directive into national law.

  3. 2026
    Enforcement begins

    National authorities begin applying national measures.

Key obligations

Environmental claims

Generic claims such as “eco-friendly” or “green” require substantiation through recognised schemes or independent verification.

Consumer transparency

Pre-contractual information must include guarantee duration, durability and where relevant, repairability scores.

Commercial practices

Updated unfair commercial practices list including misleading sustainability and obsolescence claims.

Dark patterns

Design choices that distort consumer decisions are prohibited where they manipulate or deceive.

Sustainability communication

Future environmental performance claims require a clear implementation plan and verification mechanism.

Frequently asked

This toolkit provides indicative compliance insights and does not constitute legal advice. Decisions impacting regulatory compliance should be made in consultation with qualified counsel.